From Q Hotels we want to convey a message of tranquility to all our guests. We are convinced that this will happen and we are putting all the means so that we can welcome you again to our hotels and accommodations, when the situation returns to normal.
Following Order SND / 257/2020, of March 19, declaring the suspension of opening of tourist accommodation establishments to the public, in accordance with article 10.6 of Royal Decree 463/2020, of March 14, by When the state of alarm is declared for the management of the health crisis situation caused by COVID-19, our hotels will remain closed.
Taking care of you
At Q Hotels we are taking hygiene and cleanliness standards very seriously, implementing additional measures to guarantee the safety of our guests and employees, applying the recommendations of the World Health Organization and health experts.
All the members of our teams have received specific instructions and cleaning and hygiene measures have been increased in all properties, with the aim of providing safe and clean environments for our guests and colleagues. The health and safety measures of our hotels are designed to face a wide spectrum of viruses, including COVID-19, and range from hygiene in hand washing and specifications of cleaning products, to procedures for cleaning and disinfecting rooms and common areas.
Do you have a reservation scheduled for April?
If your reservation has a flexible cancellation policy, it will automatically be canceled.
If your reservation is at a non-refundable rate, please contact us by calling 956 45 78 52 or email email@example.com to inform you of the possibilities of modifying it.
We really wish this situation improves soon and we would like to thank you for your loyalty. We will update the information through this medium, in accordance with the measures indicated by the regional and national authorities competent to contain this pandemic.
Thanks for trusting us.